UXPrime
Customer Service
Feedback Management
Quality Improvement
Developed a system to collect and analyze customer feedback for continuous improvement.
January 2024
Challenge
The company lacked a structured way to gather and analyze customer feedback.
SOLUTION
Created an online feedback form and reporting system to track customer insights.
Feedback is the breakfast of champions.
What gets measured gets improved.
Impact
The system led to actionable insights that improved product quality and customer satisfaction.
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